FeelDesk 开源工单系统安装教程

运行环境及版本

• 操作系统版本：CentOS7.x 64bit
• 服务器推荐配置：4核8G
• 版本信息环境版本Nginx1.20.2Mysql5.7.30Redis6.0.4PHP7.2.18
• 获取环境安装包cd /homewget https://qiniu.feelec.net/install/open/install.zip
• 解压环境安装包unzip install
• 执行安装脚本cd installchmod -R 755 install.shsh install.sh 输入数字 1，等待安装完成

服务配置

• Redis配置- 管理命令【检查Redis】systemctl start redis.service【检查Redis】systemctl status redis.service【停止Redis】systemctl stop redis.service- 默认端口和密码port: 6379requirepass: FeelDesk- 修改redis密码和端口vim /www/server/redis/redis7001.conf修改如下内容：port 6379requirepass 密码- 重启redissystemctl restart redis.service- 检查redis是否启动netstat -untpa | grep 6379如图所示：

• Mysql配置- 管理命令【启动mysql】systemctl start mysqld【检查mysql】systemctl status mysqld【停止mysql】systemctl stop mysqld- 查看初始密码grep "password" /www/server/mysql/log/mysqld.log - 修改密码mysql -uroot -p 初始密码mysql> ALTER USER 'root'@'localhost' IDENTIFIED BY '新密码';mysql> exitmysql -uroot -p 新密码- 新建数据库mysql> create database ticket;mysql> source /www/project/ticket/Sql/ticket.sql- 创建用户并授权数据库mysql> grant all privileges on `ticket`.* to`ticket`@`localhost` identified by '你的密码' with grant option;mysql> flush privileges;mysql> exit;
• Nginx配置vim /www/server/nginx/feelec/ticket.conf加入如下内容：server{ listen 80; # 配置HTTPS listen 443 ssl; if ($server_port !~ 443){ rewrite ^(/.*)$ https://$host$1 permanent; } ssl_certificate /www/server/nginx/ssl/ticket.pem; ssl_certificate_key /www/server/nginx/ssl/ticket.key; ssl_protocols TLSv1.1 TLSv1.2 TLSv1.3; ssl_ciphers EECDH+CHACHA20:EECDH+CHACHA20-draft:EECDH+AES128:RSA+AES128:EECDH+AES256:RSA+AES256:EECDH+3DES:RSA+3DES:!MD5; ssl_prefer_server_ciphers on; ssl_session_cache shared:SSL:10m; ssl_session_timeout 10m; add_header Strict-Transport-Security "max-age=31536000"; # 配置域名及项目路径 server_name 你的域名; root /www/project/ticket/Web; index index.php index.html; # 配置fastcgi模式 location ~ ^/index\.php$ { root /www/project/ticket/Web; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; } # 配置伪静态 location / { if (!-e $request_filename) { rewrite ^(.*)$ /index.php?s=$1 last; break; } # 安全配置 if ($request_uri ~* "php") { return 404; } if ($request_uri ~* "ph70%") { return 404; } location ~ .*\.log$ { deny all; } # 配置日志路径 access_log /www/server/nginx/logs/ticket-access.log; error_log /www/server/nginx/logs/ticket-error.log; }重启Nginxsystemctl restart nginx.service

代码配置

• Gitee安装yum -y install gitmkdir -p /www/project/ticketcd /www/project/ticketgit https://gitee.com/feelecs/feeldesk-dev-base.gitmkdir -p /ticket/App/Feeldesk/Runtimechmod -R 777 /ticket/App/Feeldesk/Runtimechmod -R 777 /ticket/Web/Attachs
• 配置HTTP协议和系统域名vim /www/project/ticket/App/Feeldesk/Common/Conf/define.php如图所示，修改红框中的内容

• 配置数据库vim /www/project/ticket/App/Feeldesk/Common/Conf/database.php 如图所示，修改红框中的内容

• 配置Redisvim /www/project/ticket/App/Feeldesk/Common/Conf/redis.php 如图所示，修改红框中的内容

• 配置Socketvim /www/project/ticket/App/Feeldesk/Common/Conf/socket.php如图所示，修改红框中的内容
• 配置端口在防火墙和服务器安全组中放行端口：80、443、5050、5051
• 启动服务chmod +x /www/project/ticket/Shell/*sh /www/project/ticket/Shell/ticket-server.sh
• 检查Socket服务ps -ef | grep WorkerMan如图所示

• 检查Message服务ps -ef | grep message 如图所示

开始使用

• 浏览器打开：http(s)//:你的域名，如图：

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